Connected Consumers

Coke, pepsi, bisleri, kinley, aquafina, himalaya, kingfisher and many brands print 2 mrps on their product. Say a bottle of water at a stall for 20 rs mrp and same water at 100 rs mrp in a movie th...

Dear friends, I would like to bring it to the notice of learned members, the gross exploitation taking place in rural india due tot he wrong pricing policies and priting of MRP of higher value...

Some time back I had given inputs in localcircles about how fire crackers contain lithium, arsenic, lead, mercury and other hazardous substances and these substances must be banned completely. I ju...

It is observed that in the advertisements for hair oil and shampoo products of various companies, the models, mostly film actors, are shown with 'Wigs' of shining silky hairs as a result of using t...

I manage commercials for a few celebrities. Can the department of consumer affairs please advise what are the risks and rules for celebrity endorsements. What risk or liability does a celebrity run...

Can the Consumer Department please make it a point to share information about misleading advertisements with consumers. Neither they not ASCI (which is supposed to be self regulating industry body)...

Dear ADITI MITRA, The cp act discusses extensively in sec2 it says; makes to the public a representation in a form that purports to be— (i) a warranty or guarantee of a product or ...

I don't know if its just me or others have also faced this. I have literally struggled with the warranty process and rules of most gadget and appliance companies. We have had issues with...

Dear Officer In Charge, Water Bottles continue to be sold at rates multiple times higher than MRP printed on the bottle. Pl see the item 4 in the attached bill from Cafe Cassia on Gangdhar Ch...

Almost all the multi national banks are closed on Saturday and the Indian banks operate 2 saturdays. Very few are available on every saturday. Saturday is the only day most professionals have to ge...