Connected Consumers

wife's favourite silk saris spoiled by fungus developed inside newly purchased wooden wardrobe, Bengaluru man sued online furniture store pepperfry, wins ₹12k compensation, ₹18k refund for the subs...

So vistara won’t allow us to use upgrade vouchers even when there are seats available because there is a quota on every flight for vouchers. And then vouchers expire! It’s a great scam....

Air India canceled a fill 10am flight from Chennai due to operational reasons. Doesn’t even organise another flight. Says call call centre for refund. Had to buy indigo at 2pm for 12,000 rupe...

Why do insurance companies ask patients to submit original medical records with their claim ? What’s worse is they don’t return these to the patient even after the payment has been made...

Sitting at Starbucks - coffee for 400. Zomato deal for same coffee 190. Ordered Zomato with address of Starbucks. The Zomato guy picks up and gives me to my table at Starbucks. These zom...

The cable TV operator enforces the BST (FTA) 100 channel Base package mandatory. They are not allowed to modify FTA channel and add paid channel into it. Because of which Network Ca...

Dear Parvati, Thanks and regards for your concern about the vulgar ads. Today, it is not only the matter of IPL but you open any channel and you will find these things everywhere.The extreme ...

I don’t understand why this asci and consumer affairs ministry are such big failures in regulating vulgar and surrogate ads. Children are watching IPL matches and these models in l...

Why should I pay an extra 100-150 bucks for a cab when they're just like autos, without ACs because drivers won't turn them on? Seriously, what's the incentive to choose cabs anymore?

Not taking user permission and signing them up for 10 years straight. Recurring payment per new RBI norms require user consent each time so annually.