HDFC Bank

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HDFC Bank
3.25 / 5 107 Reviews
New Delhi
India
3.25107
3.25
Their site for complaints as standard questions for complaint. If there is clarification needed other than those there is no option to address it. Bank still you should visit branch. This involves time spent by client org above branch are not aware what is bugging the client.
Good service but still needs improvement
Personal attention is provided. There are irritants but the staff try to solve our problems sincerely.
I have been assigned with one officer in the bank,where I have an account. Even for opening a current account, they do assist in completing all formalities. Their net banking services is also good. They also serve Sr citizens at their residence if requested.
phone banking is very poor, to reach the customer care executive / phone banking executive it has got log of options by wasting precious time of the customers. When the csutomer is in real need to reach in urgency it will be very disgusting. This needs to be changed.

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