Home Town

Very good ambiance, very good collection of articles, i like the stores.

I had a chance of visiting Home Town in Great India Palace. A deal was finalised with 6 EMIs through credit card with no additional charges incl processing fee. However, at the time of billing at the counter, they asked for additional charge of around Rs. 900/- or so as processing fee. Despite sales executive confirming of the scheme offered to me, the same was not honored. When the dialogue initiated with the senior staff, the sales executive was sent somewhere. In the process we lost some one hour besides awkward situation. I feel the traders should honor the commitment given by their sales executives. Surprisingly Home Town did not responded to the email complaint sent to them which reflects poor customer ship of the company. In view of non-fullfilment of contractual obligations and non-responding to the customer makes them entitle for rating as "below average"

They have good variety of furniture & home appliances. However rates of furniture items is on the higher side. Home appliances you get at good discounts.