Quik Solution

How Quik Solution acted on my Complaint – 5 Star Rating

Dear Friends
I was looking for Home Painting solutions and called Just Dial to get the numbers for some service providers in Delhi/NCR. After 48 hours Mr. Manish called me and informed that he is from Quik Solution Paint Service and they undertake complete painting solutions.

We fixed a meeting and after taking measurements I gave Rs. 15,000 as advance to him and the work started within a week. I was not given a hard copy of bill, I was told that the same will be provided during next visit.

The work started on decided date at 3:30 PM. (after my repeated follow ups) and on day 1 they just put coverings on my wooden. Manish and his team of painters took 5 days to complete 2 rooms and I wasn’t really happy with quality and speed of work. I wrote a feedback comment to Quik Solutions over Facebook page and within 15 minute I received a call from Mr. Shubham (Managing Director – Quik Solutions) and he confirmed that Quik solution is not painting my house and Manish is nowhere associated with them. Mr. Shubham also sent Mr. Ravi Kumar Yadav (Senior Manager) to my house for gaining more details for this case. Mr. Ravi confirmed me that this is a fraud by Mr. Manish and he has been fooling people using the brand name of Quik Solution. They have also served him a legal notice for this fraudulent activity and hitting their brand image.

I made an excuse from Manish and gave the contract of pending word to Quik Solutions, the team was really punctual, efficient, trained and committed to deliver beyond promise. I was told by Mr. Shubham that their company follow some strict rules, which are as follows.
a) They accept payments only through cheque. Cash is not accepted by them.
b) Quik Solutions send estimate invoice over an email and will commence a work only after they receive a written approval via email
c) The applicators wear T-shirts and caps which has “Quik Solution” name printed on it. Every applicator is well trained, highly paid and comes with great experience.
d) Each site would have a dedicated supervisor who would visit the site surprisingly and check the quality of work and suggest his team if required.
e) They take balance payment when the entire work is over and would send across the e-invoice over email.
My one feedback on social media was taken up so seriously and diligently by Quik Solutions and entire team lead by Mr. Shubham that the work was done in complete hassle free environment. I was playing games on my X-Box while my house was getting painted.

Needless to say, the work speak in itself. Truly loved the way they handled the case. Would highly recommend this solution service to anyone who wish to have a hassle free painting service.

Cheers

Sumit Bajaj