SnapDeal.com

Pathetic service and no loyalty. I tried their services twice - First time the product delivery was delayed. The vendor did not ship the consignment even after 4 days of placing an order. The consignment was picked up from the vendor only after I called up the customer service after 4 days. I eventually rejected the delivery for poor service. In second instance (I should not have gone for it) the product was never delivered by the vendor. The vendor seems to have chickened out to offer the product at a discounted rate for some reasons. In both the cases, Snapdeal returned the money, after about 8-10 days and they enjoyed interest free float for that duration. Guess if they do that to about 100 customers each day with an average txn value of 1000 Rs., then they end up with a cool interest free funds of approx. 1 Lakh Rs every day.

good company. I purchased most of my things from here, but no way bad experience with them.

Snap deal cheats consumers by over quoting the price. I had purchased shoes from Agra Shoe mart, The manufacturer's rate was Rs.5,000/- but SnapDeal claimed the same product rate as Rs.15,000/- and offered me 63% discount. Even then the cost came to Rs.5,500/- That means they gave no discount whatsoever on the actual price; on the contrary they charged me Rs.500/- extra. This is outright cheating

I made a few purchases from Snapdeal and would like to share my experience, for the benefit of prospective purchasers:
1. I never received the delivery from Snapdeal within the date scheduled by them - it was always late at least by a week or it was not delivered.
2. I received a mobile phone (Oplus) - the phone had a manufacturing defect, may be it was a refurbished product. It stopped working after 9 months (wihin warranty).
3. The Oplus phone was delivered with short supply of power bank - though Snapdeal adjusted the short-supply in my next purchase.
4. Neither Oplus nor Snapdeal took the responsibility of "home pick-up" of faulty mobile and forced me to arrange for courier dispatch to snapdeal warehouse address.
5. The address of snapdeal warehouse, provided to me through email, was wrong - the courier packet was not delivered due to "addressee shifted" - I am yet to receive the returned courier packet.
6. The Snapdeal revised its address and re-revised it third time in 6 hours.
7. I am yet to receive either the service or the refund for the courier or the product!
Jago Grahak Jago!