Connected Consumers

this is the position of restaurant service charge which is charged even after persistant denial. on the spot nothing specific except to call police can be done which itself is very embrassing situa...

Some feedback has been received from consumers about postal services specially that of speed post and registered posts articles. 1. The articles are sent by speed post and registered post spe...

RBI has told Paytm Payments Bank to stop adding new customers with immediate effect. RBI has made certain observations about the process Paytm Payments Bank follows in acquiring new customers and i...

Per news reports it seems that Govt has taken into account some of our inputs on regulating ecommerce sector in national ecommerce policy. There is still lack of transparency related to counterfeit...

Many of you have consistently given inputs over the last 2 years on various aspects of ecommerce and how to make ecommerce sector more consumer oriented in IndiaWith all your inputs, the ...

So everyone if you were earlier staying a hotel which had rack or list price room tarriff of INR 10000 and you go the room for 5000, you still were being charged GST at 28%. With the rec...

Show care for your consumers is not that hard. It takes a little extra effort and mostly discipline and commitment to train employees on how to treat customers. I want to share how 1 bra...

1 in 3 packaged food items found in study found to have illegal genetically modified (GM) content. Lot of it imported. Illegal GM food products being sold include infant food, canola/cottonseed oi...

Below are some of the key issues outlined by you in regards to payment wallets. Kindly review the same and share what solutions must be implemented to address these issues....

Some ecommerce sites have developed a process by design where they are luring customers to place orders for stuff they dont have in stock. Ex right size or pack is not available. They st...