New Delhi Railway station is much below the standard it should be. Poor sitting arrangement poor passenger amenity, porters are arrogant and no standard rates they charge what ever they can. To NRI and foreign passengers they charge exorbitant rates. No one to address this. Poor maintenance of waiting rooms and the rest room and wash basins are worst. The entry and exit gate to the station are always crowded by auto including the approach road so some time passenger miss hi/her train. Escalator does not function before 6 in the morning where as all satabdi trains departs early and it closes after 10 because no staff available. Ticket counter staff are not passenger friendly are arrogant and slow so the que keeps on longer.