Staff being young, not being mentored properly due to non availability of mentors, not knowing the intricacies of Banking, customer service, risk averse, not loyal to the Bank are not able to extend desired customer service.
i wanted to switch loan from HDFC to SBI. on 1st Oct they SMSed that they have sent my loan application. now one SBI person is asking " how to visit your house...which way it is, how far from there" Another person called up from Kilpauk that "you have to show the original document, no no no noh, you have to come here, yes yes you can send a person with those document"
Reserve Bank Of India, Hyderabad,6-1-56, Secretariat Road National Highway 65, Saifabad, Khairatabad, Ambedkar Colony, Khairatabad, Hyderabad, Telangana 500004, India
Very poor service and regard for customer. Even money in account in not safe. A forged cheque was encashed from my 80 year old mothers account and inspite of repeated efforts the Bank refused to act and reimburse her money ! And she has been a customer for nearly 30 years with the Bank.
1.00 / 51 Reviews
12th Main Road,12th Main Rd, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka, Indien