Connected Consumers

I and my sister visited a south delhi spa today. In the bill there was a service charge and when we asked why and if it was voluntary, they said it was mandatory per system. Like to know what are t...

Dear Sir/ Madam, I have purchased Silver Coin from Jindal Bullion Private Limited website and paid through PayUmoney gateway (Payment ID: 131425852) on 30th Dec 2016. My order No: 6U3Y0536. Af...

despite Govt. notifications banks are charging 2-3 % on credit cards for Fuels also. Such attitude will will hinder the cash-less approach.

This service charge issue needs to be handled with a bit more detailed approach. I suggest we design a format that becomes must implement by Consumer Affairs for all restaurant/hotels. t...

A number of complaints from consumers have been received from this circle and other avenues that hotels and restaurants are following the practice of charging 'service charge' in the range of 5-20%...

The credit card issuers recover 2-3% of the sale value from Merchants/Vendors as fees. No doubt, it is quietly passed on to the consumers and recovered by adding to the cost of items. While reasona...

Suggestions : 1. All digital \ electronic transactions (incl. IRCTC payments) should be ridden of any transaction fee 2. Purchase Cards \ P-Cards to be made mandatory for all government a...

Many of you have raised the issue of transaction fee on cards. Currently most credit cards charge merchants/businesses anywhere between 1.25-3% depending on the type of credit card. As a...

It is very unfortunate that one has to shell out 1.25% as charges for online payment by debit Cards, that is, for paying his own money in the bank unlike credit card. If one draws money from ATM an...

With this post, we seek your inputs on what are the various channels used by brands for customer service and what are the key issues that you as a customer have faced with the existing channels.