Connected Consumers

A number of complaints from consumers have been received from this circle and other avenues that hotels and restaurants are following the practice of charging 'service charge' in the range of 5-20%...

The credit card issuers recover 2-3% of the sale value from Merchants/Vendors as fees. No doubt, it is quietly passed on to the consumers and recovered by adding to the cost of items. While reasona...

Suggestions : 1. All digital \ electronic transactions (incl. IRCTC payments) should be ridden of any transaction fee 2. Purchase Cards \ P-Cards to be made mandatory for all government a...

Many of you have raised the issue of transaction fee on cards. Currently most credit cards charge merchants/businesses anywhere between 1.25-3% depending on the type of credit card. As a...

It is very unfortunate that one has to shell out 1.25% as charges for online payment by debit Cards, that is, for paying his own money in the bank unlike credit card. If one draws money from ATM an...

With this post, we seek your inputs on what are the various channels used by brands for customer service and what are the key issues that you as a customer have faced with the existing channels.

Dear Ministry of consumer affairs I humble and sincierly request that being a customer to a bank which is a consumer based service industry if someone loses his / her life due to policy chang...

There seems to be a total lack of Customer Care Services at Aircel, Madurai. About a dozen or so of my complaint emails over the past few months regarding wrong billing and other deficiency of...

I had installed a POS (Point of Sale) Machine provided by SBI in my establishment expecting my customers to pay by swiping their Debit cards on which government has waived off any transaction charg...

One person has to pay Rs 20000 /- tax to Municipal Corporation . He is inspired by Digital payment evolution in our Country . He go to online payment mode . He wish to pay by his debit card . Durin...