Connected Consumers

Many of you have raised the issue of transaction fee on cards. Currently most credit cards charge merchants/businesses anywhere between 1.25-3% depending on the type of credit card. As a...

It is very unfortunate that one has to shell out 1.25% as charges for online payment by debit Cards, that is, for paying his own money in the bank unlike credit card. If one draws money from ATM an...

With this post, we seek your inputs on what are the various channels used by brands for customer service and what are the key issues that you as a customer have faced with the existing channels.

Dear Ministry of consumer affairs I humble and sincierly request that being a customer to a bank which is a consumer based service industry if someone loses his / her life due to policy chang...

There seems to be a total lack of Customer Care Services at Aircel, Madurai. About a dozen or so of my complaint emails over the past few months regarding wrong billing and other deficiency of...

I had installed a POS (Point of Sale) Machine provided by SBI in my establishment expecting my customers to pay by swiping their Debit cards on which government has waived off any transaction charg...

One person has to pay Rs 20000 /- tax to Municipal Corporation . He is inspired by Digital payment evolution in our Country . He go to online payment mode . He wish to pay by his debit card . Durin...

Many posts have been listed in this circle by various members in regards to issues faced by consumers in regards to mobile services. With this post, we would like to seek inputs on all i...

The Prime Minister and our Chief Minister are giving wide publicity on digital transaction. But they are forgetting the rules that are already being in force. The Bankers or the agencies are givi...

Many of you have shared your concerns on high cost of digital transactions, fees and service charges to merchants and as a result to consumers as a deterrent to digital tra...