Building confidence with citizens
(a). Regular patrolling of the area,
(b). Periodic meetings, discussions and interactions with residents at some convenient place, but not in police stations.
(c). Placing suggestion boxes at public places.
(d). Encouraging citizens to report the matter in writing through suggestion or Report boxes or on phone. To build confidence, phone number should not be insisted upon if the person wishes to remain anonymous, however utility of his contact should be explained to informer.
2. It will be necessary that citizens should not be pressed for disclosing if identity, even if the information appears to be frivolous, baseless or purposely misguiding. Over a period, police will be in position to establish the credibility of the informer.
3. But even later on, if he turns out to be a habitual rumor monger, he can be listed as a trouble maker on the quiet, but must not be harassed till something substantial comes out.
4. It is to be understood that initially most of the citizens react to rumors existing in their vicinity, but to be a good-citizen they volunteer to inform the police since they have no facility to verify the correctness of news. If they are harassed, they will withdraw. more