Most eCommerce sites failing to display MRP
Economic Times is reporting our circle findings...Dept of Consumer Affairs need to pay attention to this so snapdeal amazon, bigbasket implement the new rules.
Most e-commerce sites have failed to display actual Maximum Retail Price (MRP) and "best before" details even after the government made it mandatory from January 1 this year, social engagement platform Local Circles said on Friday.
It conducted a survey to understand consumer experience while shopping on e-commerce sites in the last three weeks in relation to the amendment to the Packaged Commodity Rules 2017, which came in force on January 1.
The survey consisted of two polls and received more than 16,000 votes, it said.
In the first poll, 20 per cent of participants said they could not find information about "best before" date on less than 20 per cent of on limited shelf-life products they searched for.
While 33 per cent said they could it on 20-50 per cent of such products, 13 per cent said they were able to see it on all such products.
The "best before" date, however, could not be found on any such product by the remaining 34 per cent of the participants.
In another poll, which asked the participants about their experience with disclosure of actual MRP, 21 per cent answered in negative.
About 18 per cent found it on less than 20 per cent of the products, 39 per cent on 20-50 per cent products and 22 per cent found it on all the products.
The new Packaged Commodity Rules came into force after many consumers complained of e-commerce sites inflating the product MRP and then offering big discounts to woo the consumers.
Although consumers were happy with these new regulations, they felt it was important that the Department of Consumer Affairs would ensure strict enforcement and impose fines on defaulters, Local Circles said.
https://retail.economictimes.indiatimes.com/news/e-commerce/e-tailing/most-e-commerce-sites-fail-to-display-mrp-survey/62579585 more
Most e-commerce sites have failed to display actual Maximum Retail Price (MRP) and "best before" details even after the government made it mandatory from January 1 this year, social engagement platform Local Circles said on Friday.
It conducted a survey to understand consumer experience while shopping on e-commerce sites in the last three weeks in relation to the amendment to the Packaged Commodity Rules 2017, which came in force on January 1.
The survey consisted of two polls and received more than 16,000 votes, it said.
In the first poll, 20 per cent of participants said they could not find information about "best before" date on less than 20 per cent of on limited shelf-life products they searched for.
While 33 per cent said they could it on 20-50 per cent of such products, 13 per cent said they were able to see it on all such products.
The "best before" date, however, could not be found on any such product by the remaining 34 per cent of the participants.
In another poll, which asked the participants about their experience with disclosure of actual MRP, 21 per cent answered in negative.
About 18 per cent found it on less than 20 per cent of the products, 39 per cent on 20-50 per cent products and 22 per cent found it on all the products.
The new Packaged Commodity Rules came into force after many consumers complained of e-commerce sites inflating the product MRP and then offering big discounts to woo the consumers.
Although consumers were happy with these new regulations, they felt it was important that the Department of Consumer Affairs would ensure strict enforcement and impose fines on defaulters, Local Circles said.
https://retail.economictimes.indiatimes.com/news/e-commerce/e-tailing/most-e-commerce-sites-fail-to-display-mrp-survey/62579585 more
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The issue is under discussion in the circle for more than a year now and losing its importance. It is observed that every day at least one member refer to the same issue. Do we have dearth issues of common interests? more
Jan 23
The best before use or expiry date may apply to some products only, especially the food items and has to be specified for them. For other products it may not be applicable as they may be used for more time like electronic goods. All products must specify the MRP and it should be the same for every manufacturer and also for different e commerce sites. The actual discounts only are / is different depending on the policy of the site. The ecommerce site exploit our weakness to buy the discounted product and sometimes may even sell seconds product. We may not have the opportunity to view the actual product we buy and if found defective need to get them replaced and it is a hassle. If once we do not get The MRP and best before date is not specified let us refrain from buying from that source. more
Jan 23
The shopkeepers charge much more than the MRP even if it is there whether it is Packed Milk, Cigarette and many more items. At least it is rampant in Gujarat. They do not have any fear of any one. more
Jan 23
The art of implementation and its continuous monitoring is a professional job of itself. Competent personnel should be engaged and made accountable for that. Merely forming certain rules will not help anybody. more
Jan 23
