Indian Railway

------- Edited on 2018-05-11 -------

Not upto the mark. Very poor service for senior citizens. Train coach No: not displayed on indicators on platform. Cancellation of trains not informed by SMS, mail or phone to confirmed ticket holders. Conditions of toilets very bad. Western railway should run a train between Vadodara and Borivali daily which will start from Vadodara in morning and return back to own night by atleast 10 pm.

Indian railway always ahead.

Trains running late - personal experience. Travelled Mughalsarai to Patna ( various trains late by upto 12 hrs ), Patna to Jabalpur over 1 hr, Jabalpur to Baroda over 1 hr. Jabalpur to Bhopal again over 40 mits. Various helpline numbers available, but these Rly. phones are never picked-up. Inadequate trains resulting into non-availability of seats. Backdoor VIP tkt confirmation continues. Only job, the attendants do is to distribute bed-rolls and comfortably sleep-off the journey instead of any other use or help. Overall NO IMPROVEMENT.

------- Edited on 2018-05-11 -------

Recently travelled by train no. 09104, JBP to BRC. Didn't get senior citizen discount, no information was available about train running, charges are as per Super-Fast train, but takes almost 50% more time. Worst, there is NO Pantry car. Train came from Rewa & we boarded at Jabalpur and right upto last station there was no cleaning despite request for same to the conductor as compartment was very dirty.

Rlys sud give priority to Senior citizens in getting lower birth . )n 16-4-2018, travelling 1st class H1, by GujMail from Adi to Bvi, I, 69, was given upper birth and a young 50 yrs old was given lower birth. This mistake, despite strict rules to give lower birth to Seniors. Tkts were pre-confirmed, before the chart was prepared ( when berths are alotted in 1st class)

There are cockroaches in the air/con compartments, the compartments are not cleaned properly and the windows are filthy. The trains from Pune to Mumbai do not run on time, they are always late and smell of urine and bad iron.