Indian Railway

Improve the quality of linen. The quality of food in Mumbai-Ahmedabad Shatabdi Express is horrible. Same menu they serve over years. AC Coach attendant never gives hand towel unless asked for. Places near railway tracks are not cleaned and are filthy. Nowadays you need to book your ticket 4 months in advance which is not good. Very few people can plan their travel in advance. Indian Railway enjoys monopoly and therefore should aim at public service and not profiteering. Dynamic fare system is wrong. Railway fares have gone up substantially and beyond the reach of ordinary people. Conditions of Mumbai Harbour line racks are horrible. Out dated racks are put up on this route.

India Railways have become a very large monolith which is difficult to control by Ministry of Railways. To cite an example a directive issued by Ministry of Railways to issue Photo ID to Divyang Jan (Persons with disability) within 2 months of application is not obeyed by Divisional Railway Manger, Western Railway at Mumbai and Ministry of Railways have not taken any action in spite of bringing this issue to their notice a number of times.

Railway should drop the idea to charge more to passangers in the name of Vishes Train