MTNL MUMBAI,

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I have a land line and mobile connection from them. The CSC is managed by ladies entirely. They are very kind and listen to our problems and try to solve the same. Their knowledge level has to be improved.
The work men who came here thrice never demanded any money and did their job satisfactorily.
Another area is speed of internet, which is low and comes down often. Break downs are minimum. There are no hidden charges and overcharging.
3.50 / 5 4 Reviews
Mumbai
M. T. N. L Quick Customer Service,Dahisar Tele Exchange Building, Dahisar Check Naka, Dahisar East, Mumbai - 400068, India
3.504
3.50
I have experienced very poor service by MTNL Mumbai.
- Customer Care is non-existent
- Network quality is extremely low
I desire to give 4.5 rating, reserving 0.5% for outdated equipments . The service is excellent.I think that if the workers are made partners/share holders through ESOP option and if merger of MTNL and BSNL takes place, there is ample scope for becoming a leader of the services.

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