Airlines delaying and damaging bags often
Excellent survey released by LocalCircles on how airlines are handling baggage.
https://www.localcircles.com/a/press/page/airline-baggage-handling-survey
Everyone should read and share.
The regulators do not realise that most of us dont end up complain for small damage because of various reasons like time shortage, connection to catch, lines at baggage counter, cumbersome compensation process etc. That doesnt mean airlines are not mishandling our bags.
The complaint process must be made digital and consumer friendly more
https://www.localcircles.com/a/press/page/airline-baggage-handling-survey
Everyone should read and share.
The regulators do not realise that most of us dont end up complain for small damage because of various reasons like time shortage, connection to catch, lines at baggage counter, cumbersome compensation process etc. That doesnt mean airlines are not mishandling our bags.
The complaint process must be made digital and consumer friendly more
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View all 8 comments Below 8 comments
Why cannot a flyer insist to declare in baggage token about the confition of bag, when booked. If received in damaged condition, claim to be lodged on colkecyion from belt and before leaving the location. Airlines should address the claims there and then. more
Mar 04
I purchased new VIP suitcase and travelled to find it damaged. Proper care and handling of booked luggage is required. Many people do not want to book it and try to carry in the cabin. more
Mar 02
Yes an immediate action needs to be taken by the DGCA to enable customer make an online complaint for mishandling the luggage. more
Mar 01
DGCA should interfere in to this , passenger paying high amount to travel if any losses incurred they should pay immediately that passenger more
Mar 01
