I am traveling in August Kranti Rajdhani Express since last 20 years. I have found year after year quality of food is getting worse from bad. In last 2 months I twitted 3 times to our Railway minister Shri Suresh Prabhuji with photos of sandwiches & also I have written in pantry car complain book several times but I only get replies we are taking action but nothing changes. more
I agree with you Mr. Chitalwala . Initially the captive catering [ie cost included in the ticket ] was fun for the kids . But the caterers are taking advantage of the helpless passengers as the days go by. At least now such posts giving the real situation and the quality and cleanliness of food served should keeep the catering staff on their toes . OTHERWISE MR. MINISTER YOU SHOULD STOP THE CAPTIVE CATERING AND GIVE CHOICE TO THE PASSENGER. more
Every passenger should complain to railway and oppose such type of matter. Most of the staffs are corrupted, there is no transparency in Railway. We are paying lot but get service big 0. more
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By Naina Mittal
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