Hawker Policy of Indian Railways

Below is a summary of your inputs on the Hawker Policy of Railways

http://bit.ly/Hawker-Policy-Railways

Kindly review and if you have any additional specific inputs, please do share.

The same has just been shared with the Hon'ble Minister and the leadership team. more  

View all 144 comments Below 144 comments
Good points and can be implemented. more  
Quality of items sold by hawkers as well as by some pantry cars attached to the train has been found again and again. For example (1) hawkers selling fried snacks on the platform, keep what ever is left unsold in henight, refry it just before the first train steams in and sell it to the passengers. If some one falls ill it will be known only after he has gone far away. (2). Sellers of tea add very little milk, tea, and sugar {hopefully not some other chemicals in place of these} just worm the mixture, never boil it and sell it to the passengers; this is specially the case with trains coming in at night in winter. (2) the quantity of tea is always less that fixed by authorities while fixing the price, or a hire price is charged. Normally the local railway staff is too busy in their own duty to pay any attention to these things. The RPF personnel get free snacks and tea (specially made for them and of good quality) for turning a blind eye to all this. Passengers are generally in a hurry to catch their train, afraid that no one will support them as they may know no one there or they have little time as their train may be leaving. THIS CAN BE RECTIFIED ONLY IF SURPRISE INSPECTIONS AND CHECKINGS ARE CARRIED OUT. tHE ELECTRONIC MEDIA (TV CHANNELS) MUST BE ENCOURAGED TO DO THIS AS APART OF THEIR DUTY TO THE SOCIETY. more  
I am Mukund Bhat, & Thanks for the efforts taken by the Railways for the food items supplied by hawkers and contractors. My suggestion is that some more concentration to be given for the higenic especially in the food items and cleanliness in the toilets . And of course more unauthorized / Inproper Tickles persons are crowded near the toilet areas. kindly this also to be rectified. Thanking you Sir, Mukund Bhat more  
IRCTC is the nodal agency for providing the catering services to the Railways on trains as well as platforms. Besides this there are other licensed catering agencies, book shops, etc. licensed to sell goods on the platform. It should be ideal that IRCTC is given the entire services in the platforms and trains for all services and IRCTC registered vendors should only operate with railways. This will bring all the vendor services under one umbrella and railways need not take the head ache of the vendor services in trains and platforms and better utilize their resources for their core service of operations and maintenance of railway system. more  
Railways should make the concerned RPF head of that area responsible if any unauthorized vendors are found in railway premises. more  
Post a Comment

Related Posts

    • Stop the irritating announcements on vande bharath

      Have been travelling frequently on the vande bharath trains to Tamilnadu from Bangalore. The announcements are just outright irritating, reading the English translations (literally, matra by maatra...

      By Padmanabhan G
      /
    • WHY DO LOWER BERTHS IN SLEEPERS ELUDE GENUINE SEEKERS ?

      A recent query on Twitter highlighted a common frustration: “Despite booking tickets for three senior citizens with a preference for all lower berths, they were assigned a middle berth, an up...

      By Jayakumar Daniel
      /
    • : INTRODUCTION OF A/C SUBURBAN TRAINS IN THE CITY – A WELCOME MOVE :

      The introduction of air-conditioned suburban trains in the city is a most welcome development. * A heartfelt thank you to the engineers at Integral Coach Factory (ICF) for their innovati...

      By Jayakumar Daniel
      /
    • IRCTC ONLINE TICKETING: NEW FEATURES – HELP NEEDED. :

      We’ve recently noticed some new features on the IRCTC ticketing screen that are quite puzzling. One such feature is "Introducing Trip Guarantee", which states: Get 3x the refund amount if you...

      By Jayakumar Daniel
      /
    • IRCTC website at 10 am

      Railway Minister Should Try Using IRCTC Website Once For Booking Tatkal Train Tickets That Website/App Doesn’t Work at 10 AM All Tickets Mostly Gone By The Time You Logi...

      By Vibhor Chhabra
      /
    • TEJAS, VANDE BHARAT EXPRESS: A JOURNEY TO REMEMBER and DEVEOP BETTER :

      After a long time, I had the opportunity to travel with the Indian Railways (IR), having regained good health. Interestingly, I ended up traveling on premium trains—the Vande Bharat and Tejas...

      By Jayakumar Daniel
      /
    • Wait listed tickets

      It will be better to stop issuing wait listed tickets. Only confirmed and RAC tickets. Passengers take wating list ticket and sit in reserved coaches forcefully in groups. RAC should...

      By Satyapal Singh
      /
    • Prioritise Wait List Passengers For Confirmed Tatkal Tickets

      Indian Railways should give first right of refusal to Wait List Passengers to Convert WL Tkts To Confirmed Tatakal Tkts. This can be done by sending an SMS and Email asking for confirmation and pay...

      By Santosh Ramanand
      /
    • Utility

      Recently I traveled Tirupati to Mayiladuthurai; then Chennai; then to Hyderabad. I have Railway utility Brought up Excellent. Food supplier through train quality become good; Outside supplier also ...

      By Kv Venkata Chalam
      /
    • IRCTC: REVOLUTIONIZING RAIL TRAVEL IN INDIA :

      The Indian Railway Catering and Tourism Corporation (IRCTC) has transformed rail travel for the common man in India. Its online ticket booking system, launched in August 2002, is a technological bo...

      By Jayakumar Daniel
      /
    • IRCTC must do better

      IRCTC’s Market Cap is Around ₹64,000 Crore Takes ₹20/30 Convenience Fee for Booking Cancellation Charges (₹60/Upto 50% of Ticket) Still App Crashes Often, Fai...

      By Naina Mittal
      /
Share
Enter your email and mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

All My Circles
Invite to
(Maximum 500 email ids allowed.)