SHOULDERING OF RESPONSIBILITY

problem of cleanliness is not due to contract policy.problem is due to that no person wants to shoulder this responsibility of cleaning.
TTE AND COACH ATTENDANTS ARE 2 PERSON , WHOME PASSANGER CAN CONTACT. ITS FOR ONLY RAJDHANI TRAINS.TTE IS NOT TRACEABLE AND COACH ATTENDANTS ARE GENERALLY SLEEPING. IN THIS SITUATION WHAT CAN BE DONE.NO PASSANGER KNOWS CLEANING ATTENDANTS.
ITS THE REALITY. SOME TIMES WATER IS FINISHED.
OVER ALL IF CLEANING ATTENDANTS ARE GIVEN UNDER TTE, TO GET WORK DONE, THINGS CAN BE SOLVED.
WHEN WE APPROACH TTE, HE DARINGLY SAYS THAT ALL THIS IS ON CONTRACT.WE CANT HELP. more  

View all 18 comments Below 18 comments
I agree with you for the faults of the Railways staff pointed out by you, but i feel strongly that if we want better services from the Railways, we as passengers ought to perform our role as well such as not to dirty the platforms, coaches and the toilets attached to each compartment etc. It is nigh impossible for anyone to keep cleaning when the public continues to dirty it mindlessly. Do we do so in our homes, no we don't because either we have to do it ourselves or pay for its cleaning. We are so used to demanding service/privileges that we forget that in order to get a benefit you have to invest and in this case the investment is not to dirty the area in the first place. My dear Sir, we have to change ourselves before demanding or finding faults. more  
In general, the passengers are not aware, as to whom to complaint in case of lack of cleanliness. If you somewhat get or approach the TTE, he says OK, I will advise the person. It is a fact that the coach attendant is either found sleeping or not found in his place. It will be better, if a sticker is affixed in all coaches to inform their grievances to the TTE, who should be available in a particular coach and preferably at a specific berth. more  
I again give below my earlier suggestion for IRCTC/ Railways: "Railways should provide mobile number for online complaints by passengers. The mobile number may be displayed above the wash basin (outside toilets) on both ends of each coach. Passenger should be given option to make online complaint during their journey. As soon as the passenger dials the mobile number, the system should provide the format for filling information such as PNR, complaint description; date and time should be picked up by the system. An acknowledgement no. must be provided on mobile of the passenger..... Alternately, Railways should provide an App for making online complaint. The App name must be provided on the ticket for downloading it....." Hope this suggestion will reach railways through Local Circles.... more  
Jitendra Ji. you may be in Dream , Now a days Coach Conducter is more V.I.P then a common passenger but dreaming is better then complaining actually not only in Railway but other department responsible for Cleaning are behaving in similar fashion , we should be thankful on days when they really execute their work. Now it is a fashion CEO on 2nd Oct. will give a snap with cleaning work but hardly take step against non performer. more  
I was travelling in 12650 from H Nizamudin to Bangalore, I saw TTE only when Train Left H Nizamudin , there was no TTE to check en route passengers, whether, they had valid reservations Ticket. At Kurnool almost 50% Train became empty, thereafter, lot of passenger from unreserved barged in, when the Train stopped many places in the Jungle. more  
Post a Comment

Related Posts

    • Crowed

      Railways can plan but not always, when festivals are there. We plan to go, irrespective of capacity of trains as to reach any how. We blame govt, but never think to go on tomorrow inspite...

      By Satyapal Singh
      /
    • FORECASTING THE KUMBH MELA CROWD AND ENSURING ADEQUATE PREPAREDNESS IS A WELCOME STEP :

      TO PREVENT FURTHER TRAGEDIES. As of April 2024, India's population was estimated at 144.17 crore, with over 63.36 crore devotees reportedly taking the holy dip at the Maha Kumbh. ...

      By Jayakumar Daniel
      /
    • Stop the irritating announcements on vande bharath

      Have been travelling frequently on the vande bharath trains to Tamilnadu from Bangalore. The announcements are just outright irritating, reading the English translations (literally, matra by maatra...

      By Padmanabhan G
      /
    • WHY DO LOWER BERTHS IN SLEEPERS ELUDE GENUINE SEEKERS ?

      A recent query on Twitter highlighted a common frustration: “Despite booking tickets for three senior citizens with a preference for all lower berths, they were assigned a middle berth, an up...

      By Jayakumar Daniel
      /
    • : INTRODUCTION OF A/C SUBURBAN TRAINS IN THE CITY – A WELCOME MOVE :

      The introduction of air-conditioned suburban trains in the city is a most welcome development. * A heartfelt thank you to the engineers at Integral Coach Factory (ICF) for their innovati...

      By Jayakumar Daniel
      /
    • IRCTC ONLINE TICKETING: NEW FEATURES – HELP NEEDED. :

      We’ve recently noticed some new features on the IRCTC ticketing screen that are quite puzzling. One such feature is "Introducing Trip Guarantee", which states: Get 3x the refund amount if you...

      By Jayakumar Daniel
      /
    • IRCTC website at 10 am

      Railway Minister Should Try Using IRCTC Website Once For Booking Tatkal Train Tickets That Website/App Doesn’t Work at 10 AM All Tickets Mostly Gone By The Time You Logi...

      By Vibhor Chhabra
      /
    • TEJAS, VANDE BHARAT EXPRESS: A JOURNEY TO REMEMBER and DEVEOP BETTER :

      After a long time, I had the opportunity to travel with the Indian Railways (IR), having regained good health. Interestingly, I ended up traveling on premium trains—the Vande Bharat and Tejas...

      By Jayakumar Daniel
      /
    • Wait listed tickets

      It will be better to stop issuing wait listed tickets. Only confirmed and RAC tickets. Passengers take wating list ticket and sit in reserved coaches forcefully in groups. RAC should...

      By Satyapal Singh
      /
    • Prioritise Wait List Passengers For Confirmed Tatkal Tickets

      Indian Railways should give first right of refusal to Wait List Passengers to Convert WL Tkts To Confirmed Tatakal Tkts. This can be done by sending an SMS and Email asking for confirmation and pay...

      By Santosh Ramanand
      /
    • Utility

      Recently I traveled Tirupati to Mayiladuthurai; then Chennai; then to Hyderabad. I have Railway utility Brought up Excellent. Food supplier through train quality become good; Outside supplier also ...

      By Kv Venkata Chalam
      /
Share
Enter your email and mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

All My Circles
Invite to
(Maximum 500 email ids allowed.)