MTNL

Terrible service. MTNL seems to be playing for private coys. The service and coverage has become very bad or has been made very bad to ensure people opt for private coys like vodafone and airtel.

Needs to upgrade for the following:
- better connectivity and reduction in out-of -coverage areas
- frequent call drops
- improvement in data speed

MTNL Delhi Service very poor. No connectivity. Customer Care very poor.

Not upto the mark as usual. Many times residing in Metro city no network catchment at the residence @ Sion, Matunga area

MTNL-D is another useless service, yet cannot do without it as it is almost monopolistic, the private sector remaining highly expensive. MTNL-D needs a performance audit as its internal administration is highly pathetic to the demands of the consumers, and also their inventories are highly short of the call. Their cables are often stolen, for the security of which the management has thought of nothing. It is a general belief that most of the cable theft are held with inside connivance. I have the worst experience. It is suggested that in the event of a complaint, the consumer should be compensated for non-service of more than seven days. If it is more than seven days, the MTNL should compensate for the alternative serviced hired by the consumers for the time their services are not restored.